About Plus HR
PlusHR was founded in 2006 working with the worlds biggest brand names from EMI Music to Hitachi to provide leading HR Consulting services for a range of complex and strategic HR projects. Following this the PlusHR team noticed a gap in the market for innovative HR outsourcing in London, as well as HR Advisory and recruitment services that offered real commercial value to exciting growing start up’s and ambitious SME’s. More than a decade later PlusHR are one of the UK’s leading HR Consultancy and HR Outsourcing providers with offices in the heart of Central London and in Southampton.
Our diverse client portfolio covers small, medium and large businesses across various sectors in regulated financial services, high technology, marketing, media, PR, architecture and design, property management and professional services. We have also written the book HR for Small Business for Dummies, to add to our many talents!
How PlusHR are different to other providers
In comparison to other HR outsourcing providers we do not take a one size fits all approach provided by a nameless, faceless call centre often providing scripted advice. We believe that the HR services you need can’t always be packaged into neat little boxes and that’s why we treat every potential client as an individual and create tailored solutions. We can be “hands on” and deal with a whole range of HR issues on your behalf or be there behind the scenes to provide HR advice and guidance. We avoid the dreaded sales pitch, and offer a simple pricing structure that is transparent working within client budgets on flexible pay as you go, 30 day rolling and 12 month contracts.
Our approach at PlusHR
Day to day employee relation issues are dealt with swiftly and often start with seeking guidance from the client in terms of what outcome they wish to see from a specific issue, i.e. a swift termination or performance improvement plan put in place. At the other end of the scale we often find that we are the custodians of employee centric interventions, simply reminding the client what is the “right” thing to do and being brave enough to tell them that their proposed cause of action is wrong! Some of our clients work in highly regulated environments and that means that the HR Management team will need to deal with Remuneration Committees of financial services organisations, or ensure that the incentive arrangements are FCA compliant for example.
Evidence of our success
We pride ourselves on ensuring quality at every stage by delivering our HR services by a CIPD qualified team of HR and recruitment experts with real industry experience. The HR work undertaken by our HR Managers demonstrates how we work in partnership with the leaders, directors and owners of our client organisations.
1 Hour 11 Minutes
Average 1st Time Response
This metric enables us to understand how quickly we respond to client issues when they arrive into our business.
Average Total Resolution Time
The average resolution time measures the total time to receive, work on and close a piece of client work.
1st Response within Agreement
The percentage within which our team provides a first response to clients within agreed service level agreement timescales.
Meet our Team
PlusHR’s success has been based on our policy of recruiting and retaining the best talent in the business, giving our clients the benefit of continuity and working with the same people day after day, year after year.
Fully Chartered Institute of Personnel & Development (CIPD) qualified with a Masters in Strategic HR, Marc is a prominent Reward and Performance Management specialist. As Managing Director for PlusHR, Marc has built a reputation of providing commercially pragmatic HR guidance advice. He has held a number of HR positions from Lloyds TSB, Centrica, Reuters to British American Tobacco. Marc is also the co-author of HR for Small Business for Dummies.
Binita began her HR career working within resourcing for Debenhams. She has worked with PlusHR clients from EMI to Harper Collins plus SME’s in the finance, new media and IT sectors. She currently oversees the commercial and operational aspects of the business from financial planning and analysis, contractual obligations to coordinating sales and marketing activity.
Fully Chartered Institute of Personnel & Development (CIPD) qualified, Elaine began her career at Molex plc, then ITV plc in their News Group, where she was responsible for the ITV Meridian, Central and Anglia regions as well as their political bureau in London. Elaine has generalist HR experience within media, telecoms and manufacturing sectors. Specialisms are TUPE, change projects, complex employee relations cases and talent management.
Fully Chartered Institute of Personnel & Development (CIPD) qualified, Laura has considerable generalist HR experience in manufacturing, defence, insurance and retail based businesses. Laura’s expertise are helping businesses reduce absence costs and eliminate employment relation risks. Her focus is on enabling business leaders to retain and develop top performers whilst ensuring that a flexible workforce is in place aligned to business objectives.
Fully Chartered Institute of Personnel & Development (CIPD) qualified, Michael’s career has largely been spent in a number of operational and strategic HR roles within the Media (Music, Publishing and TV) and Hospitality (Hotel, Restaurant and Contract/Retail catering) sectors where he has worked in all areas, for the last twelve years as a senior Human Resources business partner.
Clare started her career in payroll 15 years ago working as an administrator at an American Navy base. Clare moved to work within a large payroll bureau enabling her to gain experience of payrolls of multiple frequencies and across many different sectors, including retail and banking. Clare’s expertise also covers end of tax year processing and P11Ds. Clare is now the Payroll Manager for PlusHR and has been implementing new client payrolls, as well as running multiple client payrolls.
Lina has generalist experience and has most recently worked for a Security company in a varied role. Her responsibilities have included contracts of employment, right to work checks, payroll activities, dealing with employee staff matters, attending employee meetings as an HR representative, arranging job interviews, screening candidates, as well as maintaining and updating employee records.
Mandy has over 10 years experience as a HR Practitioner including in-house roles at IKEA, Xerox, EDS (now HP) and Cisco Systems. Mandy’s experience and knowledge covers a broad spectrum of HR disciplines including recruitment, performance management, discipline and grievances, legal audit and compliance. Mandy also has invaluable insights and systems related skills from implementing a new payroll and time and attendance system and off-shore migration of a HR administration function to India.