Sunquest Case Study
Sunquest Information Systems Inc delivers market-leading diagnostic information technology and outreach solutions to the healthcare industry, serving over 1,500 hospitals, clinics, and independent laboratories worldwide. With headquarters in Arizona, USA, Sunquest also has offices in the UK and India.
Sunquest’s UK office, based in Norwich, employs a wide range of staff, from IT specialists to sales executives and administrators. With no in-house recruitment specialists, the majority of the recruitment was being handled through agencies, which was proving costly and taking up the valuable time of line managers, who were overseeing the process themselves.
Sunquest was in need of a cost-effective resourcing solution that would reduce the administrative burden on the organisation. With years of experience behind us, our skilled recruitment professionals were able to design an end-to-end recruitment service that took all the hassle away from Sunquest, helping them to attract the very best talent and adopt a professional, seamless process.
Acting as an extension of the team, we provide Sunquest with a dedicated recruitment specialist to take care of every stage of the recruitment cycle. From writing job descriptions and managing advertising campaigns through to conducting telephone interviews and checking references, we handle everything.
Most vacancies are filled through direct advertising, but if specialist agencies are required we manage the agency selection and negotiate competitive fees on behalf of our client, with regular management reports provided to give full visibility of costs.
We ensure that the process is thoroughly compliant with equal opportunities legislation and run efficiently, giving a great first impression to candidates.
Our expert approach to recruitment has driven a successful appointment rate of 100% in the last 12 months, yet has saved Sunquest 37% on their overall recruitment costs compared with using a traditional in-house or agency method. Importantly, outsourcing the process to us has freed up the valuable time of line managers to concentrate on other priorities.
Feedback from candidates has been extremely positive, with many commenting on the professional recruitment process they have experienced.
You really care about providing a quality process, and your efficiency and accuracy is much appreciated. Thank you for your hard work and great attitude – you’re helping us wow our candidates!
Sunquest Information Systems
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