EISER Infrastructure

Case Study

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In 2010, EISER Infrastructure Partners announced the acquisition of the general partner of the EISER Global Infrastructure Fund (formerly ABN AMRO Global Infrastructure Fund) from Fortis Investments. EISER was formerly wholly-owned by Fortis Investments, a subsidiary of BNP Paribas Investment Partners Group. The partners in EISER completed a management buy-out to become a single, independent entity.

The Challenge

Prior to the management buy-out, all of EISER’s back office services – including HR – were supplied by Fortis. Our challenge was to consult with the existing employees to move them across from Fortis as quickly and efficiently as possible, and to transfer all of EISER’s HR operations to a new, self-sufficient system, with no drop in the quality of service.

Our Approach

Once we had successfully completed the consultation and transfer of employees from Fortis, our next step was to fully understand EISER’s HR requirements and tailor our services accordingly.

Working on a retained basis, our HR outsourcing experts considered all aspects of EISER’s business and the HR challenges it faces, and designed a customised service consisting of a dedicated HR administrator, a fully managed payroll service and hands-on HR management assistance. EISER also use our cutting-edge software to ensure streamlined and fully integrated technological support.

The Solution

The burden of HR admin and payroll has been completely removed from EISER’s day-to-day operations. Our dedicated HR administrator handles everything on our EISER’s behalf, including employment contracts, background checks for FSA appointed employees and maintaining general HR records. We also provide support with the recruitment and selection process, and oversee EISER’s benefit administration – from liaising with pension providers to managing the corporate gym membership scheme.

Thanks to the self-service functionality of our intuitive software, employees are able to book holidays online, and managers can view employee information in real-time and without a complicated paper trail.

The Results

Our outsourced HR administration service has provided EISER with a dedicated, full-service HR and payroll function at a fraction of the cost of hiring its own in-house team. Management time is freed up to focus on strategic issues, with the reassurance of knowing HR processes and policies are best-practice and legally compliant.

PlusHR’s HR outsourcing package is ideal for our needs, providing us with a high quality, complete HR and payroll service. It’s just like having our own HR Team, but at a fraction of the cost.

Hans Meissner

EISER Infrastructure

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